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SpiderGroup Newsletter - Edition 1, october 2007   Newsletter
3rd Edition
october 2007
This is our third edition and we've had some great feedback from our readers so far! In answer to recent questions about the benefits of hosted Exchange, we've asked Paul to do the headline piece this month highlighting the business case for those of you looking for a more mobile email platform. If there is anything you are particularly interested in, if you'd like to ask a question or put your opinion across, let our News Team know or you can jump onto our website at www.stretchingtheweb.com. We hope you enjoy this issue and encourage you to pass it onto friends and colleagues so they can subscribe. Subscribe to our newsletter

The Business Case for Hosted Exchange

Portals Email is the mission-critical communications and collaboration tool that allows employees to work smarter and more efficiently. The reliance on email has caused the technology to adapt and evolve, changing the speed of business itself. Brought about by these changes, employee expectations have grown. Today, they look for rich, efficient access to email, calendars, contacts, documents and more - no matter where they are or what type of device they are using. Email is now the core of any business's IT strategy.

For a business looking at delivering a system to address these expectations and requirements, the needs must be weighed up against other factors such as security and cost. In today’s internet driven world, any platform must contend with security threats, from a simple phishing spam email through to the most advanced virus.

So what are the major benefits of outsourcing this business critical platform?... Read on

Paul Griffiths, Product Manager

Spider office

Buzz from the Board

As always there is a Maelstrom of activity here at SpiderGroup, having made a massive new software deal involving three months of development for the transport industry, planning and preparations are underway. Our Spider office™ solution is being enhanced to provide CRM better than any other system we’ve seen and is causing quite a stir amongst those beta testing its release. With two roadshows last week the Telecoms reseller channel is abuzz with the new Spidermax products developed in collaboration with Splicecom and Microsoft and with a revitalised SpiderEducation we see this division catapulting SpiderGroup into the new year!

Dan Hancock, Operations Director

Exploiting Bandwidth

As a senior executive in your business you will know that new technologies present both challenges and opportunities for your business in the way you can engage with your customers and leverage competitive advantage. You are also aware of the many traps and pitfalls that, at best, drive up cost and, at worst, damage reputation, unless handled well.

This article briefly explains how recent advancements in technology can enhance your company's interaction with your markets, delivering greater value and increasing customer loyalty. Continued


James Cook, CEO


Software as a Service?...

Software as a Service is a term that has been in circulation for some time now (since around 2000), at its simplest, a delivery method providing access to software for end users. The software is written specifically to be delivered over the web and is paid for based on usage (normally a monthly subscription) rather than having to buy it outright.

SaaS provides a multitude of benefits to businesses who adopt this approach to implementing their, often mission critical, business applications. The obvious benefit upfront is the lack of capital expenditure both in terms of software and hardware infrastructure, avoiding a hit to cash flow whilst gaining definite tax advantages by making your software provision an operating cost.Continued

James Cook, CEO

I Can Play It

I Can Play It Our client believed with a passion in the need for a better, more interactive, e-learning music product for schools. Something of high-quality to complement the National Curriculum; which could get some of the UK's leading music teachers from the worlds of guitar, clarinet and piano directly into every school music room or home.

As we developed a close working relationship with the entrepreneurs behind the vision, we realised the enormity of the challenge which would require previously unheard of levels of technical integration, and all of which would need to meet online accessibility standards..

We built a proprietary, patent-protected, delivery platform and integrated every video-lesson with on-screen graphics to demonstrate not only the music score, but also the fingering for keys, strings or valves as the playing takes place.

The solution drew plaudits from the likes of Research Machines and RealPlayer, who appreciated the groundbreaking nature of what we had achieved for the client. The 'I Can Play It' idea has now been recognised with an Alliance For Innovation Award.
;)  Tech Support: "Click on the My Computer icon on the left side of the screen"

Customer: "Your left or my left?"

Coming in the Next Edition of SpiderGroup Newsletter...
Web Portals: Changing Business, A Better Experience with Office 2007 and Larry takes up golf

Larry gets a portal

It was a lovely day; the sun was out, the birds were singing and Larry was one happy badger.

In fact he was THE MAN, his boss loved him, his colleagues wanted to be him, the receptionist wanted to be WITH him (but then again, old Dave wanted to be with everyone) and all because he’d done the impossible. He’d closed a deal with the Vikings!

One hundred pages of product description, countless legal documents, seven decision makers, sixteen sets of minutes and as far as Larry could make out not one of them spoke a word of English! But Larry had a trick up his sleave, his Spider office™ portal!

No lengthy email trails, document versioning, minuted decisions, Larry Houdini! thought Larry, leaving early to work from home and prepare for his next act… the Germans!

“Look at this dear, I am just creating a PORTAL for the Germans!” says Larry to Mrs Larry, throwing in dramatic emphasis for good measure.

“I’ve called it the Deutsche Enterprise Product Portal and with the… “ Larry clicks his mouse, sending access details to the German businessmen, “…click of a button, we can manage the entire deal from this one DEPP web space!”

Mrs Larry chuckles delightedly to herself. “What?” asks Larry, frowning, not sure if he's getting the recognition he deserves. “Sorry, dear it’s just that ‘depp’ means idiot in German…”

The blood draining visibly from Larry’s face; “Oh dear..." he looks pleadingly at his wife, "...well... perhaps they’ll see the funny side?...”

Work smart like Larry, check out Spider office™

Quick Tips:

Thesaurus Help

Fed up using ths same words? In Microsoft office, type the word you don't want to use - Hold [Shift] and Hit [f7] to bring up a list of alternatives

Browser Refresh

Not sure if the webpage you're looking at is showing you the latest info? Hit [f5] to refresh the page in your browser

Free Tools:

Cropper

Quickly and easily take snap shots of your screen using this great little tool from CodePlex Download here

Stretching the Web
To any size...
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