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SpiderGroup Newsletter - Edition 6, february 2008   Newsletter
6th Edition
April 2008
Welcome to the 6th SpiderGroup Newsletter! It has been an exciting month here at SpiderGroup with the arrival of new personnel, new clients and new products, we surely have had a great first quarter and in this issue we shall give you a full round up of events along with an insight into what's hot on the technology scene. If there is a topic or technology you are specifically interested in, please let our News Team know or you can jump onto our website at www.stretchingtheweb.com. We hope you enjoy this issue and encourage you to pass it onto friends and colleagues so they can subscribe. Subscribe to our newsletter

Do I need a BlackBerry?...

Portals We’ve all seen one and we all know someone who’s got one… but why all the craze and what exactly does a BlackBerry have to offer?

In this article we’ll endeavor to shed some light on the real benefits of BlackBerry and take a look at the alternatives that could suit you and your wallet a little bit better.

“Our expectations have grown…”

For a while now email has become an accepted, every day method of communication on both a business and personal level. So much so that most modern phones come with email capabilities allowing you to connect to your email provider using POP3 (or IMAP) giving you pocket access to your emails wherever you are.

These are fairly basic email technologies however and today our expectations have grown; people and businesses are looking for rich and efficient access to email, calendars, attachments and contacts from mobile devices and email technology has evolved to meet those demands.

Corporate email platforms such as Microsoft Exchange, which combine personal diaries, global contacts and enriched sharing and security features, have now become available to SMEs and individuals (like the mobile executive) as hosted services. continued...

Dan Hancock, Director

Spider office

A
S
K

Mike...

Mike: I've been reading up on the internet about Spam and keep coming across the term Phishing What does it mean and do i need to be wary of it?

Yes you do, and here's why:
Phishing is nasty technique used by spammers to get hold of your personal information by posing as correspondance from a valid organisation; a bank asking you to follow a link to update your personal details for example. This link will take you to a pretend website and usually ask you to enter your security information which is much the same as Joe Bloggs on the street asking for your card and your pin number! Most banks don't communicate by email for this very reason so I would advise against clicking any link in an email from such an organisation, much better to enter their web address directly into your browser or find them in google.

Buzz from the Board

We have made some important steps forwards in our efforts to deliver the best for our clients. We have taken on another member of staff; a big welcome to Chris who has joined the support team and will play an important role in taking our spider office product forward this year. Another area we are making improvements is with our Sanctuary™ hosting environment, not only are we adding a load of new hardware, we have found it a new home which will give us more room for expansion and allow us to significantly extend our service offerings, but more about this in due course.

On the products front we have further developed our spider office arsenal and now offer the recently released Microsoft Dynamics CRM 4.0, this has been hugely anticipated in the market and it seems everyone we talk to is keen to take a look and find out what it’s all about. I wouldn’t be surprised if this is Microsoft’s first killer app since they produced Office, only time will tell!

James Cook, CEO

The role of IT in modern business

During the last four years or so there have been some major advances in technology to enable better team working (collaboration) and access to information. This has been brought around in part by the internet revolution and part by the increasing prevalence of broadband connections. The technology is also mature enough to be affordable by all organisations and is no longer the preserve of corporates.

Solutions Vs Services

IT services are what can be termed “nuts and bolts IT”, making sure people’s workstations work, that emails are virus and spam free, printers can be shared. This is utility provision of IT, this will over time become more like the provision of Energy and Telecoms. IT solutions are what can be termed “Value added IT”, delivering USPs or process automation to leverage more value out of current business processes to improve your bottom line.continued...
James Cook, CEO

;)  Tech Support: "Ok, ma'am, I need you to do a ctrl-alt-del."
Customer: "How do I do that?"
Tech Support: "Push and hold 'ctrl' and 'alt' at the same time, and then hit 'delete'."
Customer: "Where are those?"
Tech Support: (explains the location of the keys)
Customer: "Nothing happened."
Tech Support: "Try again."
Customer: "Still nothing."

A minute or two later...

Customer: "Should I turn my computer on? Would that help?"
Tech Support: "Yeah, it might."

Coming in the Next Edition of SpiderGroup Newsletter...
The Hype on Microsoft CRM, Mobile Email and Me and Larry's little surprise

Larry's walk in!

It was a bright, sunny morning for the first time in months and Larry walked in to work with a spring in his step and a merry tune playing on his lips.
He’s the boss, He’s the VIP, He’s the Championship…

Spotting little Billy, who was testing the durability of the neighbour's fence with his cricket bat, Larry gave him a high-five - the kid had spirit.

He’s the most tip top – Top Cat!

Passing the old dears at number 23, Larry shot them a wink, "Ladies..." he smiled with a tip of his hat. Their delighted giggles and crude gestures faded behind him as he swaggered on, the world at his feet.

The indisputable leader of the gang…

And there she was… Mrs Johnson, astonishingly attractive and stunningly clad in... well... not very much at all, her infamouse little Pikinese tottering along beside her. Larry launched himself into a low graceful bow and was rewarded with the musical sound of her laughter. No one was safe from his charms today it seemed! Just as he was about to say something delightfully witty, his trusty BlackBerry buzzed loudly in his pocket.

The guarded Pekinese, who'd been looking at Larry suspiciously until this point, took the buzzing from his trousers as an immediate threat to his mistress’s well-being and launched himself, with a hair raising growl, straight at Larry's crotch.

The clear and present danger to his manhood sent 'cool' and 'grace' straight out the window and with an adrenalin fueled swing of his laptop case, he intercepted the vicious little missile with a resounding THWACK and sent it hurtling through the air!

Like a barbaric game of swingball, the lead wrapped itself round Mrs Johnson and the ferocious mutt swung completely round for another snap! Battering it away again Larry leapt backwards and looked on helplessly as beautiful woman and rabid dog fell to ground in a tangle of dog-lead, hair and snapping teeth!

Realising that his work here was done, Larry muttered his apologies and made his escape down the road, jaded, disheveled and trying to make sense of what had just happened!

Pulling the trouble making BlackBerry from his pocket, he saw a new email to all staff:

"Internet is down at the office, some fluorescent coated b****** cut through our line. You'll all have to work from home!" Humphrey

One look back up the street at the gathering crowd and Larry realised he wasn't going home in a hurry. Scanning the street for a Starbucks, Larry spotted three and decided to settle himself there for the day with a much needed cappuccino, wireless internet and no pets!

Work anywhere with spider office™


Did you know?

Spam

A whopping great 73.8% of all email is Spam according to the latest report from Message Labs

Social Networking

If there is any doubt that this has taken off; 49% of UK kids under the age of 17 have social networking profiles
Stretching the Web
To any size...
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